Refund Policy

At STYSSYONLINE, we want you to shop with confidence. If you are not fully satisfied, our refund policy ensures a fair process.

1. Eligibility

  • Refund requests must be made within 10 days of delivery.

  • Returned items must be in their original, unworn condition, including all packaging and tags.

  • Items with signs of wear, washing, or damage caused after delivery are not eligible for refund.

2. Exceptions

  • Personalized items are not eligible for refunds unless damaged or defective.

  • Gift cards or digital products cannot be refunded.

3. Initiating a Refund

  • Contact us at service@styssyonline.shop with your order number, item(s), and reason for return.

  • Wait for return approval and instructions before sending the item back.

4. Refund Processing

  • Upon receiving and inspecting the returned item, we will process your refund within 7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping fees will only be refunded if the return is a result of our error or defective items.

5. Customer Support
For any questions or concerns regarding refunds, please reach out to our team at service@styssyonline.shop. We are here to assist you and ensure a smooth refund experience.