Refund Policy
At STYSSYONLINE, we want you to shop with confidence. If you are not fully satisfied, our refund policy ensures a fair process.
1. Eligibility
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Refund requests must be made within 10 days of delivery.
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Returned items must be in their original, unworn condition, including all packaging and tags.
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Items with signs of wear, washing, or damage caused after delivery are not eligible for refund.
2. Exceptions
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Personalized items are not eligible for refunds unless damaged or defective.
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Gift cards or digital products cannot be refunded.
3. Initiating a Refund
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Contact us at service@styssyonline.shop with your order number, item(s), and reason for return.
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Wait for return approval and instructions before sending the item back.
4. Refund Processing
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Upon receiving and inspecting the returned item, we will process your refund within 7 business days.
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Refunds will be issued to the original payment method.
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Shipping fees will only be refunded if the return is a result of our error or defective items.
5. Customer Support
For any questions or concerns regarding refunds, please reach out to our team at service@styssyonline.shop. We are here to assist you and ensure a smooth refund experience.